Terms and Conditions

1.1These Terms and Conditions ("Terms") govern access to and use of AIFORMA, including the AIFORMA website, iOS application, Android application, related software, subscriptions, artificial-intelligence features, physique assessments, progress-tracking tools, and any other services made available by AIFORMA PTY LTD, ABN 81 700 739 224 ("AIFORMA", "we", "us", or "our").

1.2By creating an account, accessing the Services, starting a trial, purchasing a subscription, or otherwise using AIFORMA, you agree to these Terms. If you do not agree, you must not use the Services.

1.3If you acquire the Services as a consumer, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, remedy, or other protection that cannot lawfully be excluded, restricted, or modified.

2.1You must be at least 18 years old and legally capable of entering into a binding contract to create an AIFORMA account or use the Services.

2.2You must provide accurate, current, and complete account information and keep it reasonably up to date. You are responsible for safeguarding your login credentials and for activity occurring through your account to the extent caused by your failure to take reasonable security precautions.

2.3Accounts are personal and may not be sold, transferred, shared commercially, or used to provide assessments to another person without our written permission. You must notify us promptly at founders@ai-forma.net if you reasonably believe your account has been compromised.

2.4You may delete your account through the in-app account-deletion functionality made available by AIFORMA. Deleting your account does not automatically cancel an App Store or Google Play subscription. Store subscriptions must be cancelled through the store through which they were purchased.

3.1AIFORMA is an AI-powered physique-intelligence platform. Depending on the features available to your account, you may upload front, side, and back physique photographs, enter body measurements, body weight, training experience, goals, lifestyle information, and other fitness-related information, and receive AI-generated analysis, educational insights, recommendations, comparisons, progress summaries, and tracking functionality.

3.2Features may differ by device, operating system, country, subscription tier, or release version. AIFORMA may add, improve, replace, or discontinue features where reasonably necessary for product development, legal or regulatory compliance, security, technical performance, third-party dependencies, or changes to the way the Services are supplied. Where a change materially reduces a paid Service during a current paid subscription period, AIFORMA will take reasonable steps to provide notice and any remedy required by applicable law.

3.3Future features may include AI coaching, integrations with wearable devices, Apple Health/HealthKit, Google Health Connect, and other health, fitness, or wellness platforms, additional AI analysis, coaching functionality, and new subscription options. Any feature involving additional data, permissions, terms, or regulated functionality may be subject to additional notices, permissions, consent, or terms before use where required by applicable law or the relevant third-party platform.

3.4AIFORMA may make features available as private beta, public beta, preview, early-access, experimental, test, or pre-release functionality ("Beta Features"). Beta Features may be incomplete, contain errors, operate differently from generally available features, or change during testing. AIFORMA may modify, suspend, or withdraw Beta Features where reasonably necessary for testing, product development, security, technical performance, third-party dependencies, or legal or regulatory compliance, and does not guarantee that a Beta Feature will become generally available. Nothing in this clause excludes, restricts, or modifies any consumer guarantee, statutory right, remedy, or other protection that cannot lawfully be excluded, restricted, or modified.

4.1AIFORMA uses artificial intelligence and automated systems to analyse information supplied by users and generate outputs. AI-generated content is probabilistic and may be inaccurate, incomplete, outdated, inconsistent, or unsuitable for your individual circumstances.

4.2AIFORMA does not guarantee that an assessment, score, estimate, recommendation, comparison, prediction, progress summary, transformation summary, or similar output will be accurate or produce any particular physique, training, fitness, or health outcome. AI-generated progress comparisons, transformation summaries, and similar outputs are estimates based on user-submitted information and photographs and must not be interpreted as scientifically validated measurements.

4.3You remain responsible for decisions you make in response to AI-generated outputs, including decisions concerning exercise, training load, nutrition, recovery, body composition, and lifestyle.

4.4AIFORMA does not currently use user photographs, body measurements, or other personal information to train or improve AI models. Such information is processed for the individual user’s AIFORMA experience and the purposes described in the AIFORMA Privacy Policy. If AIFORMA proposes in the future to use personal information for AI model training, fine-tuning, or improvement, AIFORMA will update the applicable privacy information and obtain any consent or authorisation required by applicable law before commencing that processing.

4.5Acceptance of these Terms does not, by itself, constitute consent to the processing of sensitive information, special-category personal data, or consumer health data where applicable law requires separate consent. Where separate consent is required, AIFORMA will present the relevant request through an appropriate affirmative mechanism before the processing concerned begins.

5.1AIFORMA provides informational and educational fitness insights. The Services are not a substitute for professional medical advice, diagnosis, treatment, rehabilitation, physiotherapy, dietetic care, or other healthcare services.

5.2AIFORMA does not diagnose, treat, cure, or prevent disease or any medical condition. No output should be interpreted as a medical diagnosis, clinical assessment, medical-device reading, or instruction to begin, stop, or change medical treatment.

5.3Before making health-related decisions or materially changing exercise, nutrition, supplementation, or recovery practices, you should seek advice from an appropriately qualified healthcare professional where appropriate to your circumstances. If you have symptoms, an injury, a medical condition, are pregnant, take medication, or have concerns about whether an activity is suitable for you, obtain appropriate professional advice before acting on AIFORMA content.

5.4If you believe you are experiencing a medical emergency, do not rely on AIFORMA. Contact the emergency services available in your location.

6.1"User Content" means photographs, measurements, text, profile information, goals, training information, lifestyle information, and other material you submit to the Services.

6.2You retain ownership of your User Content. You grant AIFORMA a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, process, and technically modify User Content only to the extent reasonably necessary to provide, secure, maintain, troubleshoot, and support the Services, comply with law, and exercise AIFORMA’s rights under these Terms.

6.3AIFORMA does not make your physique photographs, analysis, or results publicly available through the Services. The licence in clause 6.2 ends when the relevant User Content is deleted from active systems, subject to reasonable backup cycles, security records, dispute preservation, and legal retention requirements described in the Privacy Policy.

6.4You must only upload photographs and other content that you have the right to use. You must not upload another person’s image, confidential information, or personal information without lawful authority.

7.1You must not use the Services unlawfully, fraudulently, or in a manner that harms AIFORMA, another person, or the integrity of the Services.

7.2Without limiting clause 7.1, you must not: (a) attempt to gain unauthorised access to accounts, systems, models, APIs, or infrastructure; (b) interfere with security, rate limits, authentication, or technical protections; (c) introduce malware or malicious code; (d) scrape, crawl, harvest, or systematically extract data except through functionality expressly provided by AIFORMA; (e) reverse engineer, decompile, or attempt to derive source code or model components except to the extent a restriction is prohibited by law; (f) use the Services to infringe intellectual-property, privacy, publicity, confidentiality, or other rights; (g) submit unlawful, abusive, exploitative, or deceptive content; (h) impersonate another person; or (i) use AIFORMA outputs to provide medical diagnosis or other regulated professional services unless separately authorised by AIFORMA and legally permitted.

7.3AIFORMA may use proportionate technical measures to detect misuse, protect users, and preserve the security and integrity of the Services.

8.1AIFORMA may offer paid subscriptions through the Apple App Store and Google Play. Available plans, billing periods, features, prices, taxes, and any introductory offer will be displayed before purchase and may vary by country or store.

8.2Where offered, AIFORMA’s initial free trial is seven days. Unless you cancel before the end of the trial in accordance with the applicable store rules, the subscription will convert to a paid, automatically renewing subscription at the price disclosed when you started the trial. Apple requires subscription purchase flows to disclose the trial duration and the price payable after the trial.

8.3Paid subscriptions renew automatically for the billing period shown at purchase unless cancelled before the next renewal in accordance with the applicable store requirements. Uninstalling the application or deleting your AIFORMA account does not itself cancel a store subscription.

8.4Apple App Store subscriptions are billed, renewed, cancelled, and, where applicable, refunded through Apple under Apple’s applicable terms and policies. Apple advises users of free or discounted trials who do not wish to renew to cancel in accordance with Apple’s applicable cancellation requirements.

8.5Google Play subscriptions are billed, renewed, cancelled, and, where applicable, refunded through Google under Google Play’s applicable terms and policies. Google Play states that subscriptions continue for successive billing periods unless cancelled and that cancellation generally preserves access through the period already paid for, subject to applicable refund rules and law.

8.6Cancellation normally prevents future renewal while allowing access for the remainder of the period already paid for, subject to the applicable store policy and mandatory law. Refund eligibility is determined under the applicable store policy and any non-excludable rights under applicable consumer law.

8.7If AIFORMA later offers direct web billing, the price, renewal terms, payment method, cancellation method, and any additional terms will be disclosed before purchase. Direct payments may be processed by third-party payment providers such as Stripe. The AIFORMA Refund Policy will apply to direct purchases subject to mandatory consumer rights.

8.8AIFORMA may change subscription prices or plan features prospectively. Store-based price changes are implemented subject to the relevant store’s notice and consent requirements. A price change will not retrospectively alter charges already paid.

9.1For Australian consumers, the Services come with guarantees that cannot be excluded under the Australian Consumer Law contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth), including applicable guarantees that services will be rendered with due care and skill, be reasonably fit for an applicable disclosed purpose, and be supplied within a reasonable time where no time is fixed.

9.2Nothing in these Terms excludes, restricts, or modifies any guarantee, remedy, right, or liability where doing so would contravene the Australian Consumer Law. Consumer guarantees cannot be removed merely by contractual wording.

9.3Users in the United Kingdom retain any applicable mandatory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including applicable protections relating to digital content, services, unfair terms, pre-contract information, and cancellation rights.

9.4Users in the United States and other jurisdictions may have mandatory rights under applicable federal, state, national, provincial, or local law. To the extent those rights cannot lawfully be waived by contract, they prevail over any inconsistent provision of these Terms.

10.1Except for User Content and third-party materials, AIFORMA and its licensors own all rights, title, and interest in the Services, including software, interfaces, designs, text, graphics, databases, algorithms, branding, trademarks, compilations, and other protected material.

10.2Subject to these Terms, AIFORMA grants you a limited, personal, revocable, non-exclusive, non-sublicensable, and non-transferable licence to access and use the Services for your own lawful, non-commercial purposes during the period in which you are entitled to use them.

10.3No ownership rights are transferred to you. You may not copy, sell, license, distribute, publish, modify, create derivative works from, or commercially exploit AIFORMA materials except as expressly permitted by these Terms or applicable law.

10.4If you provide feedback, suggestions, or ideas about AIFORMA, you permit AIFORMA to use them without restriction or payment, provided that doing so does not give AIFORMA ownership of your personal information or User Content.

10.5Copyright and intellectual-property complaints may be submitted in accordance with the AIFORMA Copyright / DMCA Policy or by contacting founders@ai-forma.net.

11.1AIFORMA’s collection, use, disclosure, storage, international transfer, retention, and deletion of personal information are governed by the AIFORMA Privacy Policy and applicable privacy law.

11.2Use of certain device features, integrations, analytics, or future services may require additional permissions or privacy notices. Where consent is legally required, the relevant feature will be subject to the consent process made available for that purpose.

12.1"AI Provider" means OpenAI or any other third-party provider of AI models, APIs, inference services, model hosting, or related artificial-intelligence technology used by AIFORMA from time to time. The Services may depend on or interact with AI Providers, hosting providers, Apple, Google, payment processors, analytics providers, email providers, wearable-device providers, Apple Health/HealthKit, Google Health Connect, and other health, fitness, or wellness platforms introduced as the Services develop.

12.2Your use of a third-party service may also be governed by that provider’s terms and privacy practices. AIFORMA is not responsible for a third party’s independent service, content, outage, or conduct to the extent outside AIFORMA’s control, but nothing in this clause limits any responsibility that cannot lawfully be excluded.

12.3Third-party integrations may be changed, suspended, or discontinued if the relevant provider changes its technology, terms, availability, or access requirements.

13.1AIFORMA aims to make the Services available reliably but does not guarantee uninterrupted or error-free operation. Maintenance, updates, telecommunications failures, cyber incidents, third-party outages, capacity constraints, or events outside reasonable control may affect availability.

13.2AIFORMA may temporarily restrict access where reasonably necessary to protect security, prevent harm, perform maintenance, investigate misuse, or comply with law.

13.3You are responsible for maintaining compatible devices, operating systems, internet access, and any third-party account required to use a particular feature.

14.1You may stop using AIFORMA at any time and may delete your account through the in-app process. Subscription cancellation remains governed by clause 8.

14.2AIFORMA may suspend or terminate access where it reasonably believes you have materially breached these Terms, created a security risk, used the Services unlawfully, infringed another person’s rights, failed to pay amounts due, or where suspension or termination is reasonably required by law or a platform provider.

14.3Where reasonably practicable and appropriate, AIFORMA will provide notice and an opportunity to remedy a remediable breach before termination. Immediate action may be taken where necessary to address fraud, serious misuse, legal requirements, or material security or safety risks.

14.4Clauses that by their nature should survive termination, including provisions concerning intellectual property, accrued payment obligations, disclaimers, liability, dispute resolution, and governing law, continue to apply after termination.

15.1Subject to clause 9 and any rights that cannot lawfully be excluded, the Services are provided on an "as available" basis. AIFORMA does not promise that AI outputs will be error-free, that every feature will remain available, or that use of AIFORMA will achieve a particular fitness, physique, body-composition, training, or health result.

15.2No statement in the Services creates a doctor-patient, clinician-patient, dietitian-client, therapist-client, trainer-client, fiduciary, or other professional relationship between AIFORMA and you.

16.1Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury to the extent caused by negligence where liability cannot lawfully be limited, breach of non-excludable consumer guarantees, or any other liability that applicable law does not permit AIFORMA to exclude or limit.

16.2Subject to clause 16.1 and to the maximum extent permitted by law, AIFORMA is not liable for indirect, incidental, special, punitive, or consequential loss, or for loss of profits, revenue, opportunity, goodwill, or data, arising from use of the Services where such loss was not reasonably foreseeable or was not caused by AIFORMA’s breach.

16.3Subject to clause 16.1, you are responsible for loss resulting from decisions you make contrary to clear warnings in these Terms or from your unlawful or unauthorised use of the Services.

17.1You are responsible for losses, liabilities, costs, or claims to the extent directly caused by your intentional or reckless unlawful use of the Services, infringement of another person’s rights through User Content you submit, or material breach of these Terms.

17.2Clause 17.1 does not require you to compensate AIFORMA for loss caused by AIFORMA’s own negligence, breach of law, breach of these Terms, or failure to take reasonable steps to mitigate loss.

18.1AIFORMA may update these Terms to reflect changes to law, regulation, the Services, security requirements, store requirements, business operations, or third-party dependencies.

18.2The updated version will display a revised “Last Updated” date. Where a change materially affects your rights or obligations, AIFORMA will provide reasonable notice through the Services, by email, or by another appropriate method before the change takes effect, unless an earlier change is reasonably necessary for law, security, fraud prevention, or an urgent technical reason.

18.3Material changes will apply prospectively. If you do not agree to updated Terms, you may stop using the Services and cancel any subscription. Mandatory rights concerning prepaid periods remain unaffected.

19.1If you obtain the iOS application through Apple’s App Store, you acknowledge that these Terms are between you and AIFORMA, not Apple, and that AIFORMA is solely responsible for the application and its content.

19.2Your licence to use the iOS application is non-transferable and limited to Apple-branded products that you own or control, subject to the Usage Rules contained in the Apple Media Services Terms and Conditions and any use permitted through Family Sharing, volume purchasing, Legacy Contacts, or similar Apple functionality.

19.3AIFORMA, not Apple, is responsible for maintenance and support of the iOS application to the extent required by these Terms or applicable law. Apple has no obligation to provide maintenance or support for AIFORMA.

19.4AIFORMA is responsible for any product warranties applicable to the iOS application to the extent required by law. If the iOS application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund any purchase price paid for the application in accordance with Apple’s applicable terms. To the maximum extent permitted by law, Apple has no other warranty obligation relating to the AIFORMA application.

19.5AIFORMA, not Apple, is responsible for addressing claims concerning the iOS application, including applicable product-liability claims, claims concerning legal or regulatory compliance, consumer-protection claims, and claims that the application or its permitted use infringes third-party intellectual-property rights.

19.6You represent that you are not located in a country or region subject to a United States Government embargo or designated by the United States Government as supporting terrorism, and that you are not listed on a United States Government list of prohibited or restricted parties, to the extent required under Apple’s minimum end-user licence terms.

19.7You must comply with applicable third-party terms when using the iOS application. Apple and its subsidiaries are third-party beneficiaries of this clause 19 and, upon your acceptance of these Terms, have the right to enforce the Apple-related provisions against you.

19.8The Apple-specific provisions in this clause reflect Apple’s current minimum terms for a developer-supplied end-user licence agreement.

20.1If you obtain the Android application through Google Play, your use of Google Play is also subject to Google’s applicable terms and policies. AIFORMA remains responsible for the AIFORMA Services, while Google’s rules govern matters controlled by Google, including Google Play billing and subscription administration.

21.1These Terms are governed by the laws of Queensland, Australia, and the laws of the Commonwealth of Australia applicable there, without regard to conflict-of-law principles.

21.2Before commencing formal proceedings, you and AIFORMA agree to make a reasonable attempt to resolve the dispute by contacting the other party and allowing a reasonable opportunity for the issue to be considered. You may contact AIFORMA at founders@ai-forma.net.

21.3Subject to any mandatory consumer right to bring proceedings elsewhere, the courts of Queensland, Australia, have non-exclusive jurisdiction over disputes arising from these Terms or the Services.

21.4Nothing in this clause prevents either party from seeking urgent injunctive or protective relief or using any consumer complaint, regulator, small-claims, or other process available under applicable law.

22.1If any provision of these Terms is unlawful, invalid, or unenforceable, it will be read down to the minimum extent necessary, or severed if reading down is not possible, without affecting the remaining provisions.

22.2A failure or delay to enforce a right does not waive that right.

22.3You may not assign or transfer your account or contractual rights under these Terms without AIFORMA’s consent. AIFORMA may transfer these Terms as part of a genuine corporate reorganisation, financing, merger, acquisition, or sale of the relevant business, provided the transfer does not reduce mandatory consumer rights and users receive notice where required by law.

22.4These Terms, together with policies expressly incorporated by reference, form the agreement governing your use of the Services, except to the extent additional terms are expressly presented and accepted for a particular feature or transaction.

22.5Notices relating to the Services or these Terms may be provided electronically through your account, the application, the website, or the email address associated with your account, subject to applicable law.

22.6Except for Apple and its subsidiaries as expressly provided in clause 19, no person who is not a party to these Terms acquires a contractual right to enforce them solely by reason of these Terms.

23.1AIFORMA PTY LTD, ABN 81 700 739 224.

23.2Legal and privacy enquiries: founders@ai-forma.net.

23.3Business address: PO Box 431 North Lakes, QLD 4509 Australia